Videos
MassHealth Renewals 101: The What, Why and When
Quick overview of why renewals happen, when to expect them, and what members need to do.
MassHealth Renewals 101: What to do if you get a Blue Envelope
Step-by-step guidance for members who receive a blue renewal envelope in the mail.
How to Update Your Information with MassHealth
How to report address, income, or household changes so your coverage stays accurate.
What to do if You Lose MassHealth
Options and next steps if your MassHealth coverage ends or is terminated.
MassHealth – Act Now, Stay Covered
Reminder video encouraging members to respond to renewal notices to keep their coverage.
MassHealth Renewals 101: Where to Get Help
Explains the different places members can go for assistance with their renewal.
MassHealth Renewals 101: How to Prepare
What documents and information to gather before completing your MassHealth renewal.
MassHealth Renewals 101: Initiating a Renewal Before you Receive a Blue Envelope
How to proactively start your renewal before the official notice arrives.
MassHealth Renewals 101: Final Tips
Key reminders and final tips to ensure a smooth MassHealth renewal process.
Supporting Members with Disabilities with MassHealth Renewals
Guidance on renewal accommodations and support for members with disabilities.
What is a MassHealth PCA?
Introduces the Personal Care Attendant program for members who need in-home assistance.
How to Check a Claim Status
Official walkthrough for checking MassHealth claim status online.
MassHealth 101 Webinar Series 1 – Eligibility and Enrollment
In-depth webinar covering MassHealth eligibility rules and enrollment processes.
MassHealth 101 Webinar Series 2 – Long Term Services and Supports
Covers LTSS options including home and community-based services available through MassHealth.
MassHealth 101 Webinar Series 3 – Substance Use Disorders
Webinar on substance use disorder treatment and addiction services available through MassHealth.
MassHealth 101 Webinar Series 4 – Behavioral Health
Webinar on behavioral health support services and mental health coverage through MassHealth.