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MassHealth Knowledge Center
Browse official MassHealth videos, articles, and downloadable documents.
MassHealth Renewals 101: The What, Why and When
Quick overview of why renewals happen, when to expect them, and what members need to do.
MassHealth Renewals 101: What to do if you get a Blue Envelope
Step-by-step guidance for members who receive a blue renewal envelope in the mail.
How to Update Your Information with MassHealth
How to report address, income, or household changes so your coverage stays accurate.
What to do if You Lose MassHealth
Options and next steps if your MassHealth coverage ends or is terminated.
MassHealth – Act Now, Stay Covered
Reminder video encouraging members to respond to renewal notices to keep their coverage.
MassHealth Renewals 101: Where to Get Help
Explains the different places members can go for assistance with their renewal.
Renew your MassHealth coverage
Official renewal instructions and channels to keep your benefits active.
Apply for MassHealth, the Health Safety Net, or CMSP
Application guidance and eligibility details for major coverage pathways.
Learn about MassHealth covered services
Official guidance on covered services and program differences.
Contact information for MassHealth members
Official support channels and member contact information.